At CONTAINER DIRECT LVP LLC, we provide transparent, fully insured, and reliable shipping container logistics. Explore our full inventory in our Container Catalog.
1. Geographic Shipping Scope (USA Only)
Delivery Area: Strictly within the United States (48 Contiguous States).
We deliver to residential, commercial, industrial, agricultural, and construction properties across all 48 continental US states. We do NOT ship internationally, or to Alaska, Hawaii, US offshore territories (Puerto Rico, Guam, US Virgin Islands), or APO/FPO/P.O. Boxes.
2. Shipping Costs & Pricing
- Shipping Rate: $0.00 (FREE SHIPPING NATIONWIDE) on all standard shipping containers, high cubes, refrigerated containers, and modular cabins.
- No Hidden Fees: There are no additional terminal handling fees, fuel surcharges, or unloading fees. The price listed at checkout is the complete, final delivered price.
3. Handling, Transit & Delivery Timelines
- Order Processing & Handling Time: 1 – 2 Business Days (Monday – Friday). During handling, your container undergoes our 10-point structural inspection, CSC verification, steam cleaning/leak testing, and is scheduled onto a dedicated tilt-bed trailer.
- Transit & Delivery Time: 3 – 7 Business Days (Monday – Friday), depending on your delivery zip code distance from our nearest regional depot.
- Order Cutoff Time: 5:00 PM Eastern Standard Time (EST) (Monday – Friday). Orders placed after 5:00 PM EST or on weekends are processed on the next business day.
- Total Estimated Delivery Window: 4 – 9 Business Days from order confirmation to placement on your property.
4. How Customers Track Their Order
We keep you informed at every milestone from depot preparation to final placement:
- Order Confirmation Email: Immediately upon placing your order via our secure Checkout, you receive an automated confirmation email with your Order ID and receipt.
- Dispatch & Tracking Notice: Once your container passes inspection and is assigned to a carrier, you receive an official Dispatch Notification Email containing:
- Assigned Container CSC & Serial Number.
- Carrier Name and Dispatch Tracking Reference.
- Direct contact telephone number for your dedicated dispatch coordinator.
- 24-Hour Driver Call-Ahead: The transport driver calls you 24 hours prior to delivery to confirm site availability and directions.
- 2-Hour Arrival Window: The driver calls again 1–2 hours before arrival to ensure the gate/driveway is clear.
- Real-Time Online Tracking: You can view your order status 24/7 by logging into our Customer Portal / My Account or by emailing info@containerdirectlvp.com with your Order ID.
5. Process for Missing, Incomplete, or Damaged Items
We inspect every delivery carefully. However, in the rare event that an order is incomplete, missing accessories, or damaged in transit:
- Multi-Unit or Accessory Deliveries: If your order includes multiple containers or add-on accessories (e.g., lockboxes, specialty ramps, electrical connection kits) that are dispatched on separate trucks and do not arrive together:
- Note any missing item or container on the carrier’s Delivery Receipt / Bill of Lading (BOL).
- Notify our support team within 48 hours at info@containerdirectlvp.com or +1 (786) 403-2954.
- Our depot will immediately dispatch the missing item via priority courier or schedule a secondary carrier delivery within 24–48 business hours at $0.00 cost to you.
- Transit Damage or Structural Defect: If the container sustained damage during transit or does not meet the specified grade, you are protected by our 30-Day Return & Refund Policy ($0 Restocking Fee, $0 Return Freight). We will exchange the container or issue a full 100% refund.
6. Delivery Method & Site Clearance Requirements
Deliveries are executed using specialized roll-off tilt-bed trucks that gently slide the container onto the ground without requiring a crane:
- 20ft Shipping Containers: Requires approximately 60 feet of straight-line clearance and 14 feet of overhead height clearance.
- 40ft Standard & High Cube Containers: Requires approximately 100 to 120 feet of straight-line clearance and 14 feet of overhead height clearance.
- Ground Preparation: Ensure the drop zone is level, firm, and free of low-hanging tree branches or power lines. Suitable surfaces include packed gravel, concrete, asphalt, or dry solid earth.
For more details on site preparation, please visit our Help & FAQ Page.
7. Contact Dispatch & Support
For inquiries regarding delivery schedules, address modifications, or carrier tracking, please contact our dispatch team:
- Email: info@containerdirectlvp.com
- Phone: +1 (786) 403-2954 (Mon–Fri: 8:00 AM – 7:00 PM EST, Sat: 9:00 AM – 4:00 PM EST)
- Online: Contact Us Form